Privacy Policy
The Lawn Loft
Effective Date: 1/03/2025

1. Introduction
The Lawn Loft ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect
We may collect the following types of personal information:

  • Name

  • Contact details (email, phone number, address)

  • Payment information

  • Information related to your interactions with us, including website usage and service requests

3. How We Collect Information
We may collect personal information in the following ways:

  • Directly from you when you contact us, make a purchase, or use our services

  • Through our website, including cookies and tracking technologies

  • From third parties with your consent

4. How We Use Your Information
We use your personal information to:

  • Provide and manage our services

  • Process payments and transactions

  • Communicate with you about our services and offers

  • Improve our website and customer experience

  • Comply with legal obligations

5. Disclosure of Personal Information
We do not sell or rent your personal information. However, we may disclose your information to:

  • Service providers who assist in operating our business (e.g., payment processors, IT providers)

  • Legal and regulatory authorities as required by law

  • Other parties with your consent

6. Security of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, modification, or disclosure. However, no method of transmission over the internet is completely secure.

7. Access and Correction
You may request access to or correction of your personal information by contacting us at [Insert Contact Details]. We will respond in accordance with the APPs.

8. Complaints
If you have concerns about our handling of your personal information, please contact us at [Insert Contact Details]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: The Lawn Loft
info@thelawnloft.com.au
0472802817